The original swing2sleep spring cradle since 1999 ✓

Frequently asked questions

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Here you will find the answers to the most frequently asked questions about our products and services.

General information

Below you will find general frequently asked questions

When can I start putting my little one in a baby hammock?

You can put your baby in the Swing2Sleep baby hammock from birth, provided it weighs around 2.6 kg. This is suitable up to the age of approx. 1 year or a weight of up to 18 kg with XL springs. However, many parents tell us that their babies still like to fall asleep in it well over 9 months. However, please be sure to observe the supervision requirements stipulated by the EU.

How long can I leave my baby in the Swing2Sleep?

At swing2Sleep, your baby's well-being comes first. The length of time your baby is allowed to spend in the hammock depends entirely on their well-being. As long as your little one feels comfortable and safe in the swing2Sleep, there is no reason to wake them up prematurely or to strictly limit the duration of use. However, it is important to emphasize that the swing2Sleep is primarily a support for falling asleep and is not intended as a permanent replacement for a crib. There is no maximum duration of use, but parental safety and supervision should always take priority. At this point, smarla supports parents by sending push messages when the baby is active.

What makes cosy2sleep so special?

The cosy2sleep is characterized by its skin-friendly, cozy organic cotton and represents a true premium automatic baby hammock. Additional comfort is provided by the integrated mattress, which consists of air-permeable fibers and is surrounded by breathable mesh. This combination promises maximum safety and comfort for your baby. The safety belt, which is standard equipment for our cosy2sleep, can be optionally attached and offers additional security, especially when your baby starts to become more active.

It consists of cotton in the lying area and mesh in the upper area, giving you and your baby the opportunity to look both in and out.

The lying surface of the cosy2sleep is approximately 80x33 cm and can be washed in the washing machine at 30° degrees.

What makes the dream2sleep so special?

The dream2sleep stands out particularly due to its production from GOTS-certified organic cotton and supports the rhythmic and loving rocking that gives babies a sense of security and helps them find a deep and restful sleep. This calming rocking motion is complemented by a soft and protective environment that dampens noise and keeps out bright light, so your baby can feel as if they were in the womb.

  • Developed by sleep experts
  • Tested according to European safety standards
  • Better and longer sleep for your baby
  • The design comes from the inventors of the baby hammock

Developed by the inventors of the baby hammock, engineers, and sleep experts, the automatic baby hammock has been ergonomically designed to provide your baby with a comfortable and safe place to sleep. It allows your baby the restful sleep they need while giving you the opportunity to take a well-deserved break.

Is the position in the round back really good for my little one in the swing2sleep?

Yes, the 'round back' support provided by a baby hammock like the swing2sleep is actually beneficial for your newborn. After birth, the baby is often in a bent position, similar to the position in the womb. This natural position supports the gradual stretching of the spine during the first 12 months of life until the baby begins to walk. The swing2sleep makes a positive contribution to supporting a healthy rounded back thanks to its flexible fabric, which adapts to the developmental stage of your baby's back. Its design promotes even weight distribution over the entire back area, which not only relieves the coccyx but also the shoulders. For more details and in-depth information, we recommend our blog post on this topic.

Is the automatic baby hammock motor CE tested?

Yes, our automatic baby hammock motor naturally meets all applicable European directives and standards. The CE marking that our product carries is not a quality award, but a mandatory marking for many products. It indicates that the respective product meets all relevant European directives and standards, which also applies to our products.

Why an automatic baby hammock motor?

An automatic baby hammock motor offers numerous benefits that benefit both your baby's well-being and your own daily life as a parent. Here are the main reasons why such a choice is worth considering:

Automatic swinging motion for gentle soothing

The motor creates a continuous swinging motion that gently rocks your baby up and down. This movement is particularly soothing because it resembles the natural movement pattern your baby already experienced in the womb. This steady and gentle movement can help your baby fall asleep faster and sleep peacefully for longer.

Relief for parents

A benefit of an automatic baby hammock motor that should not be underestimated is the enormous relief for you as parents. The hammock does not have to be kept in motion manually, which allows you to attend to other tasks or simply take a break while your baby lies safely and calmly in the hammock.

Consistent movement

Another plus point is the consistency of the movement. While the intensity and speed of a manual rocking motion can vary, the motor ensures a constant and even rocking motion. This reliability offers a calming consistency for your baby that is difficult to achieve manually. In addition, the speed and intensity of the movement can often be adjusted so that it can be individually tailored to your baby's preferences and needs.

In summary, an automatic baby hammock motor can be a valuable addition to baby equipment by not only helping your baby to calm down and sleep better but also offering you as parents relief and support in everyday life.

Why does the swing2sleep use not just one, but up to six springs?

The swing2sleep uses up to seven springs to optimally adjust the load to your baby's age, size, and weight. This ensures a gentler and more pleasant vibration that is specifically tailored to your baby's needs. A single spring could not provide the required adaptability, range of use (2.8-18 kg), and safety, as there is a risk of overstretching, which could ultimately lead to overloading the spring.

Our system relies on special spring steel that was specifically designed for use in automatic baby hammocks to avoid exactly such problems. We also do NOT use VA steel, which is not suitable for use in automatic baby hammocks; therefore, our material ensures high safety and durability. The safety rope integrated into each spring offers double protection: it not only prevents the spring from overstretching and thus potential overloading but also serves as an additional safety measure. By using at least three springs in our system, an even and safe swinging motion is achieved, which supports your baby's well-being.

The smarla automatic baby hammock motor can be used with two springs and works with up to 5 springs.

How do I get my child used to the swing2sleep?

To get your child used to the swing2sleep, start by gently placing them in the cradle and activating the gentle rocking motion. This movement imitates the soothing rocking that your baby experienced in the womb, which quickly relaxes many children. If your baby is not enthusiastic about the cradle at first, give you both some time to get used to it. It is important to maintain a lot of physical contact, especially in the initial phase, by holding your baby's hand or stroking it gently to convey closeness and security. Soothe your baby with your voice or soft, relaxing music.

For crying babies, we recommend not attaching mobiles or cuddly toys to minimize sensory stimulation and create an environment that is as calm as possible. This can help to calm the baby more easily and make the transition to swing2sleep easier.

The swing2sleep can be used at different times of the day and depending on your baby's mood. Experiment with the speed and adjust it to your baby's needs to make sure they feel comfortable and secure. Make sure that the room temperature is comfortable and that your baby is lying comfortably.

Since gentle swinging can also stimulate your baby's digestion, you should pay attention to whether fussiness or whining could be a sign of a full diaper. If this is the case, it is advisable to change the diaper as soon as possible to ensure your baby's comfort.

How difficult is it to wean my child off swing2sleep?

In principle, it is not a problem to wean your little one off the swing2sleep. By regularly switching between the cradle, the floor and the bed, you can ensure that your child remains flexible and doesn't get used to just one sleeping environment. In this way, you avoid dependency and encourage your baby's ability to adapt to different sleeping environments.

Is swinging dangerous for my child?

The safety of your child is the most important aspect when using an automatic baby hammock like swing2sleep. Scientific findings and decades of practice confirm that properly used automatic baby hammocks have no negative effects on the development or well-being of children. Thanks to the individually adjustable swinging speed, you can optimally adapt the movement to your child's needs and preferences. For specific concerns, however, we always recommend consulting a pediatrician or midwife to receive advice tailored to your child.

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How loud is the automatic baby hammock motor?

Our Heia automatic baby hammock motor is designed for quiet operation and only causes a gentle bouncing sound. Nevertheless, the sound of the Heia motor remains pleasantly quiet but can become more noticeable at higher speeds. A low noise level is normal at higher settings and should not affect well-being.

Complete noiselessness in automatic baby hammock motors requires a high level of technical effort due to mechanical movements, but we have achieved this with our more advanced smarla motor.

The automatic baby hammock is not showing the desired effect?

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Can I travel with the swing2sleep?

Normally it should not be a problem to travel with our swing2sleep. However, as a precaution, we would advise you to pack the cradle in your suitcase rather than in your hand luggage.

Please note that you will need a suitable power adapter for operation and that you may need an adapter for the socket when abroad.

Buying a second-hand swing2sleep: What should I bear in mind?

If you are considering buying a swing2sleep privately, we would like to support you with a few tips on buying second-hand.

Pay attention to the warranty

We recommend purchasing a cradle that still has a 2-year warranty. Although we are usually very accommodating with repairs, it can be very annoying if your cradle breaks, especially if you cannot be sure that it was set up and used correctly by the previous owner. Make sure you receive an invoice from the purchase contract, otherwise no free repair can be guaranteed.

Check the cradle for defects before use

Check the swing2sleep carefully for defects before commissioning, especially the motor and power supply unit. As the springs may have been overloaded, it is important to replace them with new ones. You can purchase a new set of springs in our store.

Also check the hammock, are all the seams still intact? Does the cosy2sleep come with our safety harness?

Cleaning the products

For hygiene reasons, we recommend washing the used hammock before using it for the first time. All our hammocks are washable at 40 degrees, the mattress at 30 degrees. The wooden pole and metal parts should not be washed. It is best to hang the baby hammock on a hanger to dry. Do not iron to avoid damaging the material.

What suspension / mounting options (or frames) does swing2sleep offer?

Depending on your preference, you can either hang the cradle on our ceiling hook, the door clip or one of our frames - whether design or premium. You can find all these products in our store.

What features does the ceiling hook have?

Our ceiling hook has a number of features that make it a particularly space-saving solution for hanging the swing2sleep. The scope of delivery includes the appropriate fastening material for concrete ceilings and a chain with which you can easily set the optimum suspension height. The eyelet on which the motor is suspended can be rotated through 360°, which prevents the baby hammock from twisting. Another advantage of our ceiling hook is its load capacity of up to 200 kg, which means that you can continue to use it for other purposes even after using it for the cradle.

What tools do I need to attach the ceiling hook?

Our CEILING HOOK must be anchored directly into the concrete ceiling. We supply you with the appropriate fastening material. You will also need a drill to drill the holes. You will need a wrench to fix the screws. Further information and the exact tools you need can be found in the operating instructions.

To which door frames can the door frame clamp be attached?

The door clamp is suitable for door frames with a maximum width of 22 cm. It is important that you only use stable door frames that have a support surface (edge width) of at least 0.5 cm. In addition, the contact surface of the door frame should be straight and even, i.e. not slanted or rounded, to ensure secure attachment.

Regardless of how the swing2sleep is hung, it is crucial that it is at least 40 cm from the floor when not in use, i.e. without the baby lying in it. It must be ensured that the baby never comes into contact with the floor when rocking up and down. We recommend a suspension height of 1.90 m or more to ensure optimum safety and comfort.

What is the maximum weight for using the door clamp?

The maximum load capacity of the door frame clamp is 15 kg. Please note that our swing2sleep (motor + hammock) has a dead weight of approx. 3 kg and must be deducted from the total load capacity.

Is it safe to put my baby in an automatic baby hammock?

As long as you follow the recommendations for placing your baby in the automatic baby hammock, it is a safe sleeping environment.

For newborns or very small children, it is crucial to ensure that the baby is positioned stably in the automatic baby hammock and cannot tip over to the side. This is particularly important if you use an additional pad, as this can create more space in the hammock. As a result, the baby may no longer be as closely enclosed by the sides of the automatic baby hammock.

Refurbished - What does that actually mean?

Under the motto re:loved or refurbished, we focus on sustainability by refurbishing returned products and transferring them to our used stock. Our Re.Loved and Re.Furbed products are cleaned, disinfected and carefully maintained by our technicians so that they are in a very good technical condition, which in some cases is as good as new when they reach you.

Questions about renting our products

What do I have to consider if I want to rent?

We have listed all the questions and answers for our rental options separately. Please use the following link to find out everything you need to know about rentingClick here!

Shipping and returns

When will my goods be shipped?

We do our best every day to ship your goods as quickly as possible. Your orders will be processed within 24 hours (depending on the payment status). This does not apply if goods are not in stock and we have longer delivery times. However, we will inform you of this in the product descriptions. Please note that we do not process or ship orders at weekends.

What do I have to bear in mind when returning goods?

Please send all products that you have purchased or rented from us in the original packaging in which we sent them. This ensures that the goods arrive safely and undamaged. You can use a shipping service provider of your choice, but you should make sure that the parcel has a tracking number so that you can trace it in the event of loss. If the parcel or parcels are lost without a tracking number, we are unfortunately unable to issue refunds. The return costs are to be borne in full by you.

Please note that we do not include delivery bills in the parcel, so it is important that you include your customer number with your return, otherwise we will not be able to identify you.

Where should I send the goods?

Please send the goods in the original packaging, securely packed and with sufficient postage to the following address:

swing2sleep / FIEGE NOWc/o FIEGE Logistik Stiftung & Co. KGBranch office ApfelstädtSülzenbrücker Str. 799192 Apfelstädt

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